Enjoy every ride with your pet
Secure fastening
Water-resistant design
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Your pet’s comfy support
Can I use this dog car seat in the back seat?
It attaches completely to the front seat, but is also suitable for the back seat, attaching to the headrest only. Please keep in mind that the back seat use is not 100% secure.
Is this dog booster seat machine washable?
No, we don’t recommend it for washing machines. Please use a damp cloth, vacuum cleaner, or your hands to gently hand-wash it.
Is the pillow removable?
No, the pillow is not removable.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mezalyn (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elixura.pro
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alright, so here's the lowdown on this awesome seat. I've gotta tell you, it's a real game for my four-legged friend and me! You know how dogs can get allsy in moving vehicles? Well, not with this boy. My pup settles right into comfort city as soon as we hit the road. Now let's talk about security - oh man, it’s like Fort Knox for your fur baby! The fastening system is just out of this world. It’s super easy to use and holds up strong even when my dog gets a case of theies mid-journey. No worries about safety mishaps or anything like that – this seat has got it locked down tight! But don't think that because it's sturdy means its complicated to install - far from it! The ease-of-use factor really shines through here too. It takes no time at all to strap in place and then bam! We're good to go. And did I mention how comfortable this thing is? Seriously, my pooch loves chilling in there during our trips together which makes driving way more relaxed for both of us. In essence (not gonna say 'in conclusion' cause who likes formalities?), if you’re looking for something that’ll make your furry friend feel safe while also keeping them comfy during car rides, look no further than this little gem right here! This seat ticks all those boxes without breaking a sweat or your bank account either.